Full Privacy Policy
This full policy expands the accessible Privacy Policy overview and explains how LeadRaw International (hereafter “LeadRaw”) processes personal information relating to website visitors, prospective clients, clients, participants, and business contacts.
LeadRaw, registered with the Chamber of Commerce (KVK), The Hague, The Netherlands, under number 42137690, is the controller responsible for the processing described in this policy.
Privacy enquiries and rights requests can be sent to legal@leadrawintl.com.
This policy covers information obtained through the website, introduction requests, email, telephone, messaging applications, proposals, agreements, invoices, individual sessions, leadership team sessions, employer-sponsored work, and related business contact.
Information is usually received directly from the individual or from an authorised representative of a client organisation. In a sponsored engagement, limited contact or engagement information may be provided by the sponsoring organisation.
Depending on the engagement, LeadRaw may process names, job titles, organisations, email addresses, telephone numbers, appointment details, correspondence, proposals, agreements, invoices, payment status, agreed objectives, attendance, session notes, feedback, and information voluntarily shared during mentoring or advisory work.
Technical information may include basic server or security logs, device and browser information, approximate location derived from an IP address, and records necessary to protect and operate the website. LeadRaw does not seek to collect information unrelated to its services.
LeadRaw processes information to respond to enquiries and arrange introduction calls based on steps requested before entering a contract and, where appropriate, legitimate interests in managing professional enquiries.
Information used to prepare, administer, and deliver an engagement is processed because it is necessary to perform a contract or to take requested pre-contractual steps. Invoicing, tax records, and legally required disclosures are processed to comply with legal obligations.
Limited information may be used to protect systems, prevent misuse, manage disputes, and improve service quality based on LeadRaw's legitimate interests, balanced against the rights of affected individuals. Consent is used where required, including for testimonials, optional marketing, or certain sensitive information. Consent may be withdrawn at any time without affecting earlier lawful processing.
LeadRaw does not require clients to provide medical diagnoses, health records, political opinions, religious beliefs, sexual-life information, or other special-category information. Clients should avoid sharing more sensitive information than is necessary.
Where sensitive information is voluntarily disclosed and relevant to the requested service, LeadRaw will minimise what is recorded and rely on explicit consent or another valid legal condition where required. Consent to record such information can be withdrawn, subject to information that must be retained for legal claims or other legal obligations.
A sponsoring organisation may receive limited administrative information such as attendance, scheduling, agreed objectives, or a high-level engagement status where this is stated in the engagement agreement.
The substance of an individual's confidential conversations is not shared with an employer, sponsor, or other participant unless the individual has expressly agreed, the reporting boundary was clearly established in advance, or disclosure is required by law. Team participants remain responsible for their own handling of information heard during group sessions.
LeadRaw does not sell personal information. Information is shared only where necessary with safeguarded providers supporting website hosting, email, scheduling, messaging, document storage, electronic signatures, accounting, invoicing, payment processing, or professional advice.
Providers receive only the information reasonably necessary for their role and are required to protect it through contractual or equivalent safeguards. Information may also be disclosed to authorities, courts, advisers, or insurers where required by law or reasonably necessary to establish, exercise, or defend legal claims.
Website form submissions are processed by Formspree for delivery, spam filtering, and temporary submission history. Formspree may process information in the United States or other countries where it operates. Appropriate transfer safeguards are used where required by applicable law.
Some service providers may process information outside the European Economic Area. Where required, LeadRaw relies on a valid transfer mechanism such as an adequacy decision, European Commission standard contractual clauses, or another lawful safeguard, together with supplementary measures where appropriate.
Further information about the safeguards relevant to a particular transfer can be requested through the privacy contact.
Enquiry and introduction-call information is normally retained for up to 24 months after the last meaningful contact, unless an engagement begins or earlier deletion is appropriate.
Under the current account settings, Formspree retains website form submissions in its dashboard for up to 30 days. The resulting correspondence may be retained by LeadRaw in accordance with the enquiry period above.
Engagement agreements, essential correspondence, objectives, and necessary session records are normally retained for the duration of the engagement and up to 5 years afterwards to support continuity, resolve disputes, and establish or defend claims. LeadRaw may agree a shorter period for session notes.
Invoices, payment records, and information forming part of the business administration are retained for at least 7 years where required under Dutch tax and record-keeping law. Approved testimonials are retained until consent is withdrawn or the testimonial is no longer used. Website security logs are retained only as long as reasonably necessary and normally no longer than 12 months unless an incident requires longer investigation.
Information may be retained longer where required by law, a legal hold, or an active dispute. It is deleted or anonymised when no longer necessary.
LeadRaw uses reasonable technical and organisational measures appropriate to the nature of the information, including access controls, confidentiality commitments, careful provider selection, and secure account practices. No online or electronic system can be guaranteed completely secure.
If a personal data breach creates a legally reportable risk, LeadRaw will notify the competent supervisory authority and affected individuals where required.
The current website does not intentionally use non-essential tracking cookies. Essential technical functions and hosting security may still create limited technical records. If analytics, advertising, or embedded services are introduced, appropriate information and consent controls will be implemented before those tools are activated.
External websites and communication services operate under their own privacy practices. LeadRaw is not responsible for independent third-party websites merely because a link is provided.
Subject to the GDPR and any applicable limitations, individuals may request access, correction, deletion, restriction, data portability, or object to processing based on legitimate interests. Where processing is based on consent, consent may be withdrawn at any time.
Requests should be sent to legal@leadrawintl.com. LeadRaw may request proportionate information to verify identity and will normally respond within one month. Complex or repeated requests may lawfully require an extension, in which case the requester will be informed.
Individuals may lodge a complaint with the Dutch Data Protection Authority or another competent supervisory authority. LeadRaw welcomes the opportunity to address concerns directly first.
LeadRaw does not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects. LeadRaw services are intended for adults and are not directed to children. If information about a child is received unintentionally, it will be deleted unless there is a lawful reason to retain it.
This policy may be updated when services, providers, or legal requirements change. Material updates will be identified through a revised effective date and, where appropriate, brought directly to the attention of affected individuals.
Questions, objections, and privacy requests can be sent to legal@leadrawintl.com.